PWC - Network Engineer

NETWORK ENGINEER

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Department:

Internal Firm Services

Job type:

Permanent

Closing date:

05-Mar-13

Location:

LAGOS

Reference Number:

125-NIG00014

The Company

At PwC, we're proud to be recognised at delivering quality service to our clients. We have our people to thank; after all, it's their contributions – the unique talents, ideas and opinions they bring to the team – that make us the business we are. To be part of the team is to be part of something special.

Roles & Responsibilities

The main responsibilities include:
. Carry out monitoring and log of network resource usage
· Escalate availability issues to superiors
· Analysing and resolving faults, ranging from a network crash to link outage
· Ensure all internal networks devices are up and running
· Monitoring the use of the web by all staff
· Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
· Escalate service issues that cannot be completed within agreed service levels
· Understand processes in service ticketing system by completing assigned training materials
· Support device configuration backup

Requirements

· Must have over 3 years IT experience 
· Must have an in-depth knowledge of established computer-industry network procedures for multiple platforms e.g Wide Area Network, Wireless Network, etc
· In-depth experience with operating systems platforms such as Linux, Windows 2000/2003/2008/WinXP/Win7 and deep knowledge of Microsoft enterprise application & systems, such as DNS, DHCP, AD, GPO, Encryption system (IPSEC , Kerberos) ,etc 
· Good understanding of backup technology and processes such as Symantec dLO Backup, NETAPP, etc

Additional Information

· Good written and oral communication ability 
· Action planning, Motivating, Analytical mind and strong problem-solving capabilities 
· Ability to work independently in a highly dynamic environment and work under intense pressure. 
· Strong interpersonal and communication skills
· Ability to solve problems quickly and efficiently
· Ability to train PwC users on use of computer software and hardware in both office and classroom situations
. First degree or HND in Computer Science and computer related disciplines (Computer Science, Computer with Economics, Computer with Mathematics,
· Related Microsoft or Cisco certification

Field 5

Lagos, Nigeria